Frequently Asked Questions

We are happy to help you with any questions you may have.

Order and Payment

How can I track the status of my order?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of stocked products is 1-2 weeks. Products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

When will my order arrive?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1-2 weeks, and the products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

Why was my order delayed?

We are very sorry that the order was delayed due to unforeseen circumstances.

We know how excited you are to receive your products, and we handcraft our products with local artisans and makers. In addition, during periods of increased demand for furniture, our delivery times can take much longer than normal due to the increased pressure on our manufacturers.

We want you to know that we are working on shortening these times and preventing delays. You can find the delivery information of your order in the ‘.....’ section of our website and you can contact us via our WhatsApp support line.

The product I want is out of stock, can I still order it?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1-2 weeks, and the products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

Can I keep the products I ordered in your warehouse for a while?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1-2 weeks, and the products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

How can I track the status of my order?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of stocked products is 1-2 weeks. Products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

When will my order arrive?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1-2 weeks, and the products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

Why was my order delayed?

We are very sorry that the order was delayed due to unforeseen circumstances.

We know how excited you are to receive your products, and we handcraft our products with local artisans and makers. In addition, during periods of increased demand for furniture, our delivery times can take much longer than normal due to the increased pressure on our manufacturers.

We want you to know that we are working on shortening these times and preventing delays. You can find the delivery information of your order in the ‘.....’ section of our website and you can contact us via our WhatsApp support line.

The product I want is out of stock, can I still order it?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1-2 weeks, and the products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

Can I keep the products I ordered in your warehouse for a while?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1-2 weeks, and the products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

Delivery Details

How can I track the status of my order?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of stocked products is 1-2 weeks. Products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

When will my order arrive?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1-2 weeks, and the products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

Why was my order delayed?

We are very sorry that the order was delayed due to unforeseen circumstances.

We know how excited you are to receive your products, and we handcraft our products with local artisans and makers. In addition, during periods of increased demand for furniture, our delivery times can take much longer than normal due to the increased pressure on our manufacturers.

We want you to know that we are working on shortening these times and preventing delays. You can find the delivery information of your order in the ‘.....’ section of our website and you can contact us via our WhatsApp support line.

The product I want is out of stock, can I still order it?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1-2 weeks, and the products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

Cancellation and Refund

How can I track the status of my order?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of stocked products is 1-2 weeks. Products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

When will my order arrive?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1-2 weeks, and the products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

Why was my order delayed?

We are very sorry that the order was delayed due to unforeseen circumstances.

We know how excited you are to receive your products, and we handcraft our products with local artisans and makers. In addition, during periods of increased demand for furniture, our delivery times can take much longer than normal due to the increased pressure on our manufacturers.

We want you to know that we are working on shortening these times and preventing delays. You can find the delivery information of your order in the ‘.....’ section of our website and you can contact us via our WhatsApp support line.

Product Care and Use

How can I track the status of my order?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of stocked products is 1-2 weeks. Products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

When will my order arrive?

You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1-2 weeks, and the products that are not in stock are delivered to the address within 8-9 weeks, including the production process.

Why was my order delayed?

We are very sorry that the order was delayed due to unforeseen circumstances.

We know how excited you are to receive your products, and we handcraft our products with local artisans and makers. In addition, during periods of increased demand for furniture, our delivery times can take much longer than normal due to the increased pressure on our manufacturers.

We want you to know that we are working on shortening these times and preventing delays. You can find the delivery information of your order in the ‘.....’ section of our website and you can contact us via our WhatsApp support line.